Mega Casino Privacy Policy –
Your Data Fully Secure

Welcome to Mega Casino's Privacy Policy. This document explains how and why Mega Casino collects your personal data, where it is stored, how it is used, and how securely it is protected.

This Privacy Policy applies to the Mega Casino website, mobile platform, and all associated services. By using the site, you agree to this policy. "Data" refers to any information by which you can be directly or indirectly identified.

Mega Casino may collect three types of data:

A) Information You Provide Directly

• Identity Information: Full Name, Date of Birth, Nationality
• Contact Information: Email address, mobile number
• Financial Data: Payment method details (full card numbers are not stored)
• KYC Information: Copy of National ID or Passport (for verification purposes only)

B) Automatically Collected Information

• IP address and device type
• Browser & Operating System Information
• Time spent on the site and pages visited
• Gaming History & Transaction Records

C) Cookies & Tracking Technologies

For full details on how we use cookies, please refer to Section 4 below.

Mega Casino uses the data it collects for the following purposes:

• Service Delivery: Account management, gaming features, and payment processing
• Identity Verification: To complete the KYC process and verify age
• Security: To prevent fraud, money laundering, and unauthorised access
• Service Improvement: To analyse and improve platform performance
• Contact: Important Updates, Transaction Confirmations & Support
• Legal Compliance: To meet the requirements of applicable laws and regulatory authorities
• Responsible Gaming: To identify problematic gaming patterns and provide appropriate support

Mega Casino uses cookies and similar technologies on its website. Cookies are small text files stored in your browser.

Types of Cookies

• Essential Cookies: Required for login sessions and site security. These cannot be disabled.
• Performance Cookies: Helps analyse site performance and identify errors.
• Functionality Cookies: Remembers your preferences (language, theme, etc.).
• Analytics Cookies: Collects anonymous data to help us understand how the site is used.

You can disable non-essential cookies through your browser settings. However, doing so may affect the functionality of certain features.

Mega Casino does not sell your personal data. However, certain information may be shared with trusted third parties in the following limited circumstances:

• Payment Processor: Necessary information shared with bKash, Nagad, and banks to process transactions
• Game Provider: Minimum data shared with Evolution, PG Soft, and similar providers to keep gaming services running
• KYC Services: With licensed verification agencies for identity verification
• Legal Obligations: In response to a court order or a lawful request from a regulatory authority

All third-party recipients are contractually bound to uphold Mega Casino's privacy standards and may not use your data beyond the specified purpose.

Mega Casino retains your data for as long as necessary to provide services or as required by legal obligations. The general rules are:

• Active Account: All data is retained for the duration your account remains active
• Closed Accounts: Up to 5 years after account closure, in accordance with regulatory obligations
• KYC Information: 5–7 years as required by legal obligations
• Transaction Records: In accordance with financial regulatory obligations
• Marketing Information: Deleted immediately if you opt out

You have several important rights regarding your data that Mega Casino respects:

Mega Casino uses industry-leading security measures to protect your data. These include:

• Data secured with 256-bit AES encryption
• Data protection during transmission via SSL/TLS technology
• Two-Factor Authentication Available
• Regular Security Penetration Testing
• 24/7 Security Monitoring & Alert System
• Strict access controls — only authorized staff can access data

While we maintain the highest security standards, no online platform can guarantee 100% security. If you notice any suspicious activity, please contact our support team immediately.

Mega Casino is strictly for adults (18+). We do not knowingly collect data from anyone under 18. If a minor is found to have registered, we will immediately close the account and delete all associated data.

Mega Casino may update this Privacy Policy from time to time. Changes may be necessary due to technological developments, new legislation, or service expansions. For significant changes, we will:

• We will send notifications to your registered email address
• We will display a clear notice at the top of the site
• We will update the "Last Updated" date at the top of the page

Continued use of the site after any changes constitutes acceptance of the updated policy. If you do not agree, you may close your account.

For any privacy questions, requests, or complaints, please contact the mega casino Data Protection Team.

We aim to acknowledge your request within 7 business days and provide a full resolution within 30 days.